Refund policy
Return & Refund Policy
All Sales Are Final
Thank you for shopping with us. Please read this policy carefully before placing your order.
Due to the nature of our products and pricing, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and confirmed.
No Returns
We do not accept returns for change of mind, incorrect selection of size, colour, or model, or any reason other than those listed under “Damaged or Missing Orders” below. Please review your order carefully before completing your purchase.
No Refunds
Once payment is confirmed, all charges are non-refundable. This includes, but is not limited to, buyer’s remorse, delayed delivery due to factors outside our control (courier delays, incorrect address provided by the customer, or failed delivery attempts), or products that have been used, washed, or altered.
Order Cancellations
Orders cannot be cancelled once they have been processed for shipping. If you wish to cancel, you must contact us within 2 hours of placing your order. We cannot guarantee cancellation after this window.
Damaged or Missing Orders
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery with your order number and clear photos or video of the issue. Approved cases will be resolved with a replacement only. Refunds are not provided.
Incorrect Address
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Reshipping costs, if applicable, will be borne by the customer.
Contact Us
For any questions about your order, email us at [your-email@yourstore.com] and our team will respond within 24–48 hours.
By placing an order on our store, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.